Besides all the fun associated with being an early adapter one also bears the costs of initial product flaws. In this case, a Boxee Box internal fan that is rather LOOUUUDDD. Loud as in: I can clearly hear it spin from a distance of 7m. Check out this video of someone else experiencing the same issue. Not acceptable. This baby is going back to where it came from. BTW the other side of the coin is that the box is beautiful, comes with an awesome remote, packs an amazing UI and performs as you would expect. I will shoot an email to Boxee and keep you posted here.
UPDATE: Within 15 minutes of posting this and Tweeting it out, Boxee reached out via Twitter. Cool. Let’s see what they suggest.
UPDATE 3-12: Boxee confirmed that it might be a defunct fan and suggested I return it to BOL.com and get a replacement box. I just called BOL.com on how to proceed. They say I have to return the box, after which I will get a refund. Then I need to order a new box again. But the box has a delivery period of 3-4 weeks. I said that I expect to be helped with priority after this issue. BOL said this isn’t possible. WTF?! I have no issue with the fact that some products are lemons, as long as you find a proper way to deal with it. I filed a complaint at BOL. To be continued…
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